July 1, 2016 Houston, Texas McMillan James is proud to announce the expansion of their operations to South Texas – by opening a new branch office in Houston, serving the Greater Houston and Gulf Coast region. Ian Taxman, formerly of … Continue reading
Mission Statement and Core Values
Our mission is to help our customers exceed expectations by providing the highest quality HVAC products and systems coupled with the best support and technical expertise available in our industry. Profits will be realized by creating satisfied and repeat customers gained through the hard work and dedication of our well-trained and skilled employees. A rewarding, team-based work environment is essential to customer satisfaction and, ultimately, our success.
HONESTY and INTEGRITY
We act with honesty and integrity, not compromising the truth. Our promise is vital to our product.
PRODUCT KNOWLEDGE and SYSTEM EXPERTISE
We help our customer make technical decisions based on our professional experience and good judgement grounded in ongoing education and training. We recommend what is best for our customers, regardless of the short-term benefit to our company.
We only represent products of the highest quality and performance. We stand behind everything we sell.
We provide world-class service before and after the sell. Our equipment and engineering expertise ensures our products are applied correctly, and our service department ensures the systems perform and operate as intended.